Build and Grow Your HVAC Business is for any service business owner or integrator who desires to take their business to the next level, whatever that level may be. There are a few elements that Greg McAfee believes can help with your success: Developing a strong desire to take care of a customer better than anyone else. Swallowing your pride and relying on others who are smarter and/or wiser than you. Be thankful for every sale you make and every new customer you acquire. Having faith in God and relying on Him. Never forget where you came from! It doesn't matter who you are, where you came from or which market you are in. With integrity, determination and tenacity, you can achieve your dreams.