The WOW Service Method(TM) is a powerful, practical system designed to transform hospitality teams and create unforgettable guest experiences.Clear, simple, and action-focused, this manual gives you the tools to elevate service, strengthen your team, and increase consistency and profitability.Inside, you'll learn how to: - Understand and influence guest emotions- Create WOW moments that exceed expectations- Build daily rituals and Signature Gestures(TM)- Improve operations with clear processes and KPIs- Lead teams with clarity, motivation, and purpose- Apply a complete 30/60/90(TM) transformation planWhether you run a restaurant, café, bar, or hotel, this manual gives you a step-by-step framework to deliver service with soul - and results you can measure.Serve with emotion. Lead with clarity.Welcome to the WOW Service Method(TM).